Volunteer Ledger logo Volunteer Ledger
Volunteer & docent management

Your docents deserve better than a shared spreadsheet.

Volunteer Ledger keeps docents, gallery guides, front of house, education tours, events and studio help in one system: hours, shifts, paperwork, milestones, and the in-kind figures your grant applications ask for. Built for museums, galleries, theatres and arts organizations.

  • Unlimited volunteers, no per-volunteer fees
  • In-kind value for grant reporting
  • Free 45-day trial, no credit card
Volunteer Ledger week schedule for an art museum: weekend store cover, Sunday gallery tours, a family art workshop, collections cataloging, a school group and an exhibition opening night, each showing how many of the volunteers needed have been filled
Volunteer Ledger dashboard for an art museum showing 19 active volunteers, hours and miles this month, eight areas of service, requirements needing review, and an hours-over-time chart
The problem

Your volunteers show up. The admin behind them shouldn’t take a whole day.

Gallery coverage, tour assignments, hour totals and the recognition list usually live in four different spreadsheets, plus one person’s memory.

Coverage lives in a spreadsheet nobody else can read

The sheet knows who is on the floor Saturday, who is leading the 10am school tour, and who cancelled. It works until the person who built it is out.

Hours arrive from everywhere

A clipboard at the desk, an email, a text after an opening. Every place an hour lands separately becomes cleanup work when someone needs a total.

Grant deadlines want numbers you don’t have yet

In-kind match, hours by program, volunteer headcount for the annual report. Each one means rebuilding the same totals from scratch, usually the week it’s due.

Long-service volunteers go unthanked

A docent quietly passes 500 hours or a tenth year on the floor, and nobody notices until well after the volunteer appreciation evening.

The system

One system for volunteers, hours, areas of service, and shifts.

The same records flow from a volunteer’s profile straight through to a finished report. No rekeying, no rebuilding, no spreadsheet to comb.

1 · Build your roster

Add volunteers by hand or import from CSV. Your existing spreadsheet comes with you, previewed row by row before anything is written.

2 · Define your areas of service

Name your own programs: docents, front of house, education tours, the store, openings, studio help, collections. Every hour is tagged to one.

3 · Log time-in / time-out or direct hours

Enter clock in/out or a flat total, with optional mileage. Entry is fast enough to do at the front desk, on a phone.

4 · Publish shifts and let people claim them

Post gallery days, tour slots and event calls with the number of volunteers each needs, then see at a glance what is still uncovered.

5 · Filter by date, volunteer, or area

Slice the whole program by any date range, volunteer, or area of service in seconds.

6 · Keep the history when someone steps back

Make a volunteer inactive without losing a single hour. Their record and lifetime totals stay intact.

Volunteer Ledger hours page for an art museum: a log form taking a volunteer, an area of service, a date, time in and time out, and miles, with this month's hours, miles and entry count above it
Where it fits

Your CRM handles patrons and donors. Volunteer Ledger handles the volunteer program.

Ticketing and fundraising systems are built around who bought, who gave and who attended. The volunteer side, the part that ends up in spreadsheets, belongs here.

Your CRM or ticketing system keeps doing this

  • Members and patrons
  • Donations and campaigns
  • Ticketing and admissions
  • Membership renewals

Volunteer Ledger handles the rest

  • Volunteer and docent hours
  • Areas of service
  • Shift scheduling and coverage
  • Requirements and expirations
  • Recognition and milestones
  • In-kind value for grant reports

No patron or donor records, by design. There are no membership fields, no gift records, and nowhere to link a volunteer hour to a visitor. Free-text fields carry a visible reminder not to enter anyone else’s personal details. Keep patrons and giving in your CRM; Volunteer Ledger holds volunteers, hours, areas of service, reporting and recognition.

Volunteer reporting

Volunteer reporting ready for boards, funders, and grant applications.

Create the figures leadership and your funders keep asking for, without rebuilding the same spreadsheet every quarter. Galleries, art museums and performing arts organizations use the same reports for in-kind contribution. See reporting for museums.

Every report your program needs

Pick a report, set a date range, and export or print. No formulas, no copy-paste.

  • Hours Summary
  • Volunteer Roster
  • Individual Volunteer report
  • Recognition report
  • Requirement Expiration report
  • Cost Savings (in-kind value) report
  • Upcoming birthdays, for cards and calls
  • CSV export and print / PDF layouts
  • Saved report presets
Volunteer Ledger reports page for an art museum: saved presets for an active roster, expiring requirements and a monthly board report, above the hours summary, volunteer roster, individual summary, recognition and upcoming birthday reports

Reports that send themselves

Schedule any report to email itself monthly or quarterly to the people who need it, with smart date ranges. The numbers land in your director’s inbox before anyone has to ask.

Grant reporting

The in-kind number, without the spreadsheet project.

Donated volunteer time is one of the easiest in-kind contributions to document, and one of the hardest to total by hand. Volunteer Ledger turns it into a report.

Your rate, per area of service

Set one hourly rate for the whole program, or a different rate for each area of service. A trained docent leading tours is not valued the same as an event greeter, and the report reflects that.

Any period, broken out by area

Run it for a grant period, a fiscal year, or a single exhibition and get the estimated dollar value by area of service, ready to print for the application or export into a budget.

Your own documented estimate

There is no prescribed rate or method for in-kind volunteer time, so the figure is yours. The report just makes it consistent, repeatable, and easy to explain to a funder.

It appears when you need it

The report switches itself on the moment you set an hourly rate, and stays out of the way until then, so nobody runs a dollar figure you never agreed on.

See your own in-kind number and every board-ready report during the free trial.

Start your free 45-day trial
Scheduling · included

Fill the floor without a phone tree.

Publish the shifts you need covered, and let volunteers claim them. You keep the final say. Self-signup is a switch, not a requirement. See how gallery scheduling works. Running a theatre or a company instead? See performing arts volunteers.

Shifts with a headcount

For a gallery day, a 10am school tour or an opening night, set the area, the time, and how many volunteers it needs, as a one-off or a repeating series.

Volunteers claim their own

Volunteers with a login see the open shifts they’re eligible for and claim one themselves, releasing it if plans change. Full shifts close automatically.

Coverage at a glance

Week, month and list views show what is filled and what is still short, so you find the gap before Saturday morning does.

Reminders that go out on their own

Turn on shift reminder emails and assigned volunteers get a note ahead of time, on the lead you choose. Nobody has to remember to send it.

Volunteer Ledger schedule for an art museum, week view: gallery tours, a family art workshop, collections cataloging, a school group and an exhibition opening night, each showing how many of the volunteers needed are filled

Never miss a volunteer milestone again.

Track lifetime hours, years of service, and recognition milestones automatically, so the appreciation evening doesn’t depend on someone remembering to check a spreadsheet.

  • Configurable tiers: 50, 100, 250, 500, 1,000 hours and service-year marks, or your own
  • Recently reached and closest to a milestone, right on the Reports page
  • A recognition report by year: your appreciation list, ready to print
Requirements & expirations

Know who’s cleared to lead a school tour.

Define what your program requires: background checks for volunteers working with minors, signed agreements, docent training, references. Volunteer Ledger then watches every expiry date for you. See docent management.

Set it up once, and the status keeps itself

Record what each volunteer has on file and the rest is derived. You never mark anything “expired” by hand.

  • Define your own list: start from a pack of common arts volunteer requirements or add your own, each marked required or optional
  • Status that updates itself: current, expiring soon, expired, or missing required, all derived from each expiry date
  • A review queue and roster badges flag exactly who needs attention, so nothing lapses unnoticed
  • Secure document storage: keep the signed agreement or certificate on the volunteer’s file, staff-only and access-logged
Volunteer Ledger requirements page for an art museum listing background check, confidentiality agreement, docent training, orientation, reference check and volunteer application with expired, expiring-soon and current counts
Recruiting

Take volunteer applications online, and approve them into your roster.

One link to hand your web person or post after an exhibition opening, and no more application emails to retype.

Your form, your questions

The public form carries your logo, your own custom questions, and your real areas of service, so applicants say where they’d like to serve.

An applicant pool, not an inbox

Submissions land in a list you review when you have time, instead of scattered through email and lost by Monday.

Approve straight into a record

Approving an applicant creates the volunteer with their areas already attached, and can email them a login at the same time.

Spam stays out, quietly

Hidden checks and submission limits keep bots out, so a real applicant never has to solve a captcha.

Volunteer self-login · optional

Let volunteers log their own hours, without giving them access to everything.

Turn on volunteer sign-in when you’re ready. Volunteers submit their own hours and claim their own shifts, and see nothing else. Staff keep full control of records, edits, and reports.

Off until you switch it on

Off by default. Switch it on only when your program is ready for volunteers to enter their own time.

They see only their own record

A volunteer sees only their own entry form and their own recent entries, never other volunteers, reports, or settings.

Hours, mileage, and shifts

Volunteers can log time, add mileage, and pick up open shifts themselves, cutting the data entry that lands on the coordinator.

Staff stay in control

Records, edits, recognition, and reports stay with your staff. Self-login adds entry, not access.

Day-to-day controls

The settings that keep a program running

User roles, CSV import and export, an audit trail on every record, and email sent from your own organization’s address. These are the everyday controls a volunteer coordinator sets once and stops thinking about.

Areas of service

Define your own areas of service (docents, the museum store, openings and events) and tag every hour, so totals by area are one click away.

User roles

Admin, staff, and read-only access so the right people can edit and the rest can simply view.

Import & export

Bring volunteers and hours in from CSV and export everything back out anytime. Your data is never locked in.

Audit trail

Every record keeps who created and last changed it, with a timestamp, for clean accountability.

Custom fields & settings

Up to 30 fields you define yourself, plus milestone tiers and areas of service set to match how your program actually runs.

Email configuration

Send reports and account email from your own address so they look like they came from your organization.

Simple, flat pricing

One plan. Everything included.

Nearly every competitor prices by volunteer count. We don't. Your savings grow with your program.

No credit card to start. No setup fees. After your free 45-day trial, paid plans renew automatically until you cancel. Cancel anytime. Switching between monthly and annual billing is prorated. Your data stays exportable, and a lapsed account becomes read-only, never deleted.

New trial signups are currently closed. Already a customer? Sign in.

How to start

Start your free 45-day trial. Use the whole product. No credit card.

Forty-five days is long enough to import your roster, log a real season of hours, and run a full month of reports, then decide with real data. Create your workspace in under a minute. If you let the trial lapse, your account simply goes read-only and your data is never deleted.

Questions coordinators actually ask

We already have a CRM or ticketing system. Do we need this too?

They do different jobs. Your CRM or ticketing platform is built around patrons, members, donors and sales: who bought, who gave, who attended. Volunteer Ledger is built around the volunteer program: who serves, in which area, for how many hours, what paperwork they have on file, and what the board and your funders need to see. Most arts organizations run the volunteer side in spreadsheets precisely because the CRM does not model it well. Volunteer Ledger replaces those spreadsheets and leaves your CRM alone.

Can we track docents separately from event and front-of-house volunteers?

Yes. You define your own areas of service (docents and gallery guides, front of house, school and education tours, the museum store, openings and events, studio and workshop help, archives and collections, grounds) and every hour is tagged to one. Any report can then be filtered or totaled by area, so you can show docent hours on their own, or the whole program together, without re-sorting a spreadsheet.

Can volunteers sign up for their own shifts?

Yes. Shift scheduling and volunteer self-signup are included in every Volunteer Ledger account. You publish shifts on a schedule (a gallery day, a tour slot, an opening night) and set how many volunteers each one needs. Volunteers with a login can claim an open shift themselves and release it if plans change, and the schedule shows you who signed up and what is still uncovered. You can also assign shifts yourself and leave self-signup switched off.

Can we use volunteer hours as in-kind match on a grant application?

That is exactly what the Cost Savings report is for. Set an hourly rate, either one rate for the whole program or a different rate per area of service, and the report gives you the estimated in-kind dollar value of volunteer time for any date range, broken out by area, ready to print or export. Many arts funders accept donated volunteer time as in-kind match; there is no prescribed rate or method, so the figure is your own documented estimate using the rates you set.

Can we take volunteer applications online?

Yes. Switch on a public application form and you get a link to hand to your web person or post on social media. The form carries your logo, your own custom questions, and your real areas of service, so applicants pick where they want to serve. Submissions land in an applicant pool you review, and approving one creates the volunteer record with their areas already attached, optionally emailing them a login at the same time.

Can I import from a spreadsheet?

Yes. Both volunteers and hour entries import from CSV, and the app provides a CSV template for each so you can map your existing spreadsheet quickly. The import previews every row before it writes anything, so you can see what will happen first. You can be up and running the same day you sign up.

Can I export my data?

Yes, any time. Everything exports back out to CSV, and every report has print-ready output for grant applications, annual reports, and board packets. Your organization owns its data. If your account ever lapses it becomes read-only, but nothing is deleted and you can still export.

How much does Volunteer Ledger cost?

One plan, $49.99 a month or $499 a year, and the annual price saves you two months. Launch pricing through December 31, 2026: $34.99 a month or $349 a year. Create your account on or before December 31, 2026, subscribe before your trial ends, and your rate is locked for life. Every account includes unlimited volunteers, unlimited hours and unlimited users with admin, staff and read-only roles, all reports with print and CSV export, requirement and expiration tracking, training records, milestone recognition, the public application form, document storage, shift scheduling with volunteer self-signup, email to all volunteers at once, scheduled email reports, Microsoft single sign-on and an optional custom domain. Nearly every competitor prices by volunteer count. We don't. Your savings grow with your program.